ARE YOU SENDING THIS AS A GIFT?
If you’re buying an item as a gift, and want it to be delivered directly to them, please enter their
correct address in the “Delivery Address” section at checkout and write a message in the “Order Notes” box saying that this is a gift. I will package the order without a delivery note. By default, delivery notes do not have prices on them anyway. I can also handwrite your gift message in a card or on a postcard (card must be purchased first).
LAST POSTING DATE – CHRISTMAS 2021
Please order before Friday 17th December for your order to be dispatched before Christmas. There is no guarantee that your order will arrive before Christmas as there are still delays in the postal service in some areas, so my advice is to order sooner rather than later.
I’m making a commitment to eliminate all unnecessary plastic from my packaging. Some of my older stock will arrive in either plastic or biodegradable cello sleeves but once these are gone, all cards and products will be sent “naked” with a small card-catch sticker keeping the card with its envelope.
SHIPPING & RETURNS
- Orders are sent within 1-3 working days via Royal Mail First Class unless previously discussed.
- Please check that your delivery address is correct. I cannot take responsibility for a lost parcel where the address was incorrect or incomplete.
- After dispatch, if your order hasn’t arrived within 10 working days, please contact me.
- Free Delivery over £20 (automatically applied at checkout).
- Orders over £50 are sent tracked & signed for.
- Please contact me within 14 days of delivery if you wish you return your order, and return to me in mint condition within 30 days. Buyers are responsible for return postage.
- Please contact me ASAP if your order arrives in less than perfect condition or if there are any problems with your order.
Please view the full Shipping & Returns Policy here.
ANY MORE QUESTIONS?
Please visit the Frequently Asked Questions
page to see if it has already been asked, or pop me a message via the contact form.